Box Spring Bed with Mattress White

$420.79

Weight 46.5 kg
Brand

vidaXL

Gender

Unisex

Delivery Time

5

Number of packages

3

Out of stock

SKU: 3144633 Categories: , Brand:
Description

Description

This box spring bed merges modern style with practical use, making it a fab pick for any bedroom. With its clean, minimalist vibe, it has a sleek white finish that goes well with different decor styles, all while ensuring top comfort.

  • The stain-resistant fabric makes clearing up spills a breeze, offering peace of mind for busy areas.
  • With a solid build, this box spring bed is made to handle daily use and keeps your mattress well supported, so you can rely on it for a good night’s sleep.
  • The smooth-closing doors let you access under-bed storage quietly, making it user-friendly and functional.
  • Thanks to the medium-hard support mattress, this bed strikes a great balance between comfort and firmness for a restful night’s sleep.
  • Its size—39.4 in in width and 74.8 in in length—fits perfectly for single users, ideal for small bedrooms or guest rooms while ensuring comfort.
  • Color: White
  • Shape: Rectangular
  • Material: Fabric Artificial Leather
  • Indoor/Outdoor: Indoor Only
  • Cover Included: Yes
  • Room: Bedroom
  • Capacity: Single person use
  • Maximum Number of People: 1
  • Dimensions: 39.4 in x 76 in x 13.8 in (W x L x H)
  • Surface Height: 13.8 in
  • Swings: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Bed frame, 1 x Mattress, 1 x Mattress topper
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3144633
  • EAN: 8720845551322
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Box Spring Bed with Mattress White

$400.99

Weight 41.9 kg
Brand

vidaXL

Gender

Unisex

Delivery Time

5

Number of packages

3

4 in stock

SKU: 3144288 Categories: , Brand:
Description

Description

This Twin XL Box Spring Bed is all about style and usefulness, enhancing your sleep while making a fab statement in your bedroom. With a bright white finish and modern rectangular design, it fits one person comfortably, featuring cozy upholstery that’s perfect for kicking back after a long day.

  • Durable Build: The bed frame’s tough faux leather material looks classy and is resistant to wear and tear, making it a long-lasting choice.
  • Stain-Resistant: Enjoy the practical benefit of stain-resistant upholstery, which means spills are no problem and your bed stays looking fab. Perfect for busy lives where maintenance is a priority.
  • Soothing Comfort: The pocket spring mattress is made for comfort, giving the support you need for a great night’s sleep while being soft to the touch, perfect for improving your sleep quality.
  • Adjustable Covers: The removable covers make for easy cleaning, helping you keep everything neat and tidy. Great for those who love a clean living space and want hassle-free upkeep.
  • Space-Saving Design: With compact dimensions of 39.4 in by 79.9 in, this bed is a great fit for smaller bedrooms or studio apartments. It maximizes sleep space while taking up minimal room, giving you a cozy place to sleep.
  • Color: White
  • Shape: Rectangular
  • Material: Fabric Artificial Leather
  • Indoor/Outdoor: Indoor Only
  • Cover Included: Yes
  • Room: Bedroom
  • Capacity: Single frame
  • Maximum Number of People: 1
  • Dimensions: 39.4 x 79.9 x 3.9 in (W x L x H)
  • Surface Height: 9.8 in
  • Swings: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Bed frame
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3144288
  • EAN: 8720845547875
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Box Spring Bed with Mattress White

$604.49

Weight 66.3 kg
Brand

vidaXL

Gender

Unisex

Delivery Time

5

Number of packages

3

4 in stock

SKU: 3144294 Categories: , Brand:
Description

Description

This king size box spring bed mixes modern elegance with top-notch comfort. The smooth faux leather finish and strong plywood frame create the perfect snuggly spot for chilling out after a long day.

  • Modern Aesthetic: The sleek white faux leather finish adds a smart touch to your bedroom, lifting the whole room’s vibe.
  • Complete Set: This package has everything you need: a solid bed frame, a comfy mattress, and a soft topper, making it easy to set up.
  • Customizable Comfort: With adjustable firmness through a Marshall spring core, it suits your personal sleeping style for restful nights.
  • Easy Care: The stain-resistant fabric means cleaning’s a breeze—just a damp cloth will do, no heavy scrubbing needed.
  • Spacious Dimensions: At 80 in x 76 in, this bed offers plenty of room for two adults, elevating your sleep with comfort and luxury.
  • Color: White
  • Shape: Rectangular
  • Material: Fabric Artificial Leather
  • Finish: Faux leather with smooth surface
  • Indoor/Outdoor: Indoor Only
  • Cover Included: Yes
  • Room: Bedroom
  • Capacity: 2 People
  • Maximum Number of People: 2
  • Dimensions: 30 x 32.0 x 3.9 in (W x L x H)
  • Surface Height: 2 in
  • Weight: 132.3 lbs
  • Swings: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Bed frame
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3144294
  • EAN: 8720850000000.000000000
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Box Spring Bed with Mattress White

$641.89

Weight 65.5 kg
Brand

vidaXL

Gender

Unisex

Delivery Time

5

Number of packages

3

2 in stock

SKU: 3144296 Categories: , Brand:
Description

Description

This California King Box Spring Bed creates a comfy spot for great sleep, showcasing modern elegance with its stylish white faux leather that fits well with any bedroom style. At 28.3 in wide and 33.5 in long, this bed offers plenty of room for relaxation, making it ideal for couples or anyone who likes spacious sleeping arrangements.

  • Modern Design: The contemporary, matte white finish brings a stylish touch to your bedroom decor, making it a focal point in any room.
  • Comfortable Support: The medium-firm support offered by the included mattress ensures a perfect balance between comfort and support, promoting restful sleep throughout the night.
  • Space-Saving Features: With a height of 9.8 in, this bed is designed to fit seamlessly into various room sizes, ideal for both master bedrooms and guest rooms without sacrificing style.
  • Durable Construction: Crafted from premium faux leather and engineered wood, this bed frame combines durability with an attractive finish, ensuring it retains its charm over time.
  • Comprehensive Set: Comes complete with a mattress and a topper, providing everything needed for a cozy sleep environment right out of the box.
  • Color: White
  • Shape: Rectangular
  • Material: Fabric Artificial Leather
  • Indoor/Outdoor: Indoor Only
  • Cover Included: No
  • Room: Bedroom
  • Capacity: California King bed
  • Maximum Number of People: 2
  • Dimensions: 72 x 85 x 9.8 in (W x L x H)
  • Leg Height: 5.0 in
  • Weight: 130.1 lb
  • Swings: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Bed frame
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3144296
  • EAN: 8720850000000.000000000
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!