Garden Dining Set Black Poly Rattan, Steel, Tempered Glass

$413.09

Weight 50.1 kg
Brand

vidaXL

Color

Black

Gender

Unisex

Delivery Time

5

Number of packages

2

2 in stock

SKU: 3203277 Categories: , Brand:
Description

Description

This 7-Piece Garden Dining Set combines modern design with practicality, making it a fab fit for your outdoor areas. The sleek rectangular table alongside comfy chairs gives you plenty of space to sit, while looking dead smart and elevating the vibe of any balcony, patio, or garden.

  • Stylish Design: The modern aesthetics with smooth lines make this dining set ideal for any outdoor setting, adding a bit of elegance to your gatherings.
  • Weather-Resistant: Each piece is made from weather-resistant materials, so it’ll stand up to the elements, whether it’s rain or sun.
  • Spacious Seating: This set can seat up to 7 people, making it great for family meals or get-togethers with mates.
  • Durable Materials: The mix of powder-coated steel frames and tough PE rattan makes this dining set built to last while keeping its good looks.
  • Easy Maintenance: The smooth surfaces mean cleaning up is a doddle, so you can enjoy your outdoor meals without the hassle of long upkeep.
  • Color: Black
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Powder-Coated
  • Indoor/Outdoor: Indoor / Outdoor
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Maximum Number of People: 7
  • Maximum Weight: 242.5 lbs
  • Dimensions: 31.5 x 63.0 x 29.1 in (W x L x H)
  • Leg Height: 29.1 in
  • Seat Depth: 23.6 in
  • Seating Capacity: 6
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 6 x Chairs
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3203277
  • EAN: 8721012085794
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Dining Set Black Poly Rattan, Steel, Tempered Glass

$309.69

Weight 32.45 kg
Brand

vidaXL

Color

Black

Gender

Unisex

Delivery Time

5

Number of packages

2

4 in stock

SKU: 3203273 Categories: , Brand:
Description

Description

This 5-Piece Garden Dining Set mixes style and practicality, just right for boosting your outdoor dining. It’s perfect for balcony fun, patio parties, or relaxing evenings in the garden, giving you a sleek and welcoming dining space.

  • Stackable Design: The chairs have a stackable design, making storage simple when not in use. This is great if you’re short on outdoor space.
  • Durable Construction: With a solid steel frame and a powder-coated finish, this dining set stands up to the weather while keeping a sleek look.
  • Easy Maintenance: The tempered glass tabletop is a breeze to clean, making spills and messes easy to manage, so you can spend more time enjoying your outdoor space.
  • Weather Resistant: Made from UV and water-resistant materials, this dining set stands up to various weather conditions, letting you enjoy dining outside all year round.
  • Modern Aesthetic: With its sleek black finish and contemporary shapes, this dining set looks great in any outdoor decor, fitting right into your patio, balcony, or garden.
  • Color: Black
  • Shape: Square
  • Material: Synthetic Poly Rattan
  • Finish: Powder-Coated
  • Indoor/Outdoor: Indoor / Outdoor
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: 4 chairs, 1 table
  • Maximum Number of People: 4
  • Maximum Weight: 242.5 lb
  • Dimensions: 31.5 x 31.5 x 29.1 in (W x L x H)
  • Leg Height: 29.1 in
  • Weight: 61.7 lb
  • Seat Depth: 23.6 in
  • Seating Capacity: 4
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 4 chairs, 1 table
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3203273
  • EAN: 8721010000000.000000000
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Dining Set Black Poly Rattan, Steel, Tempered Glass

$427.39

Weight 42.54 kg
Brand

vidaXL

Gender

Unisex

Delivery Time

5

Number of packages

3

2 in stock

SKU: 3186956 Categories: , Brand:
Description

Description

This 5-piece modern garden dining set mixes function with style, perfect for outdoor dining. It includes a square table and four comfy chairs, all made with weather-resistant materials that look great and last a long time.

  • Weather-Resistant Materials: Made from durable PE rattan that can take on the elements, this dining set is built to last.
  • Robust Frame: The table and chairs have a solid steel frame for steady seating with friends and family outdoors.
  • Comfortable Seating: The set includes soft cushions with removable covers for easy cleaning, providing added comfort for lengthy meals.
  • Stylish Design: With sleek lines and smooth surfaces, the modern design fits nicely with any outdoor decor, making your patio or garden look fab.
  • Easy Maintenance: Just wipe down the surfaces with a damp cloth to keep this set looking fresh and tidy. Makes life easier!
  • Color: Black
  • Shape: Square
  • Material: Synthetic Poly Rattan
  • Finish: Powder-Coated
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: 4 People
  • Maximum Number of People: 4
  • Maximum Weight: 242.5 lbs
  • Dimensions: 31.5 x 31.5 x 29.1 in. (W x L x H)
  • Surface Height: 0.2 in.
  • Leg Height: 17.7 in.
  • Weight: 55.1 lbs
  • Seat Depth: 17.7 in.
  • Seating Capacity: 1
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Table, 4 x Chairs, 4 x Cushions
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3186956
  • EAN: 8720850000000.000000000
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Dining Set Black Poly Rattan, Steel, Tempered Glass

$492.29

Weight 37.24 kg
Brand

vidaXL

Gender

Unisex

Delivery Time

5

Number of packages

3

17 in stock

SKU: 3157867 Categories: , Brand:
Description

Description

This 5 Piece Garden Dining Set is a classy solution for outdoor dining, featuring a square table and four comfy chairs that suit any balcony or patio setup. Its modern design, smooth textures, and sturdy materials bring together style and functionality, ensuring a great dining experience for friends and family outside.

  • Feel secure with a solid build, featuring strong steel frames and an elegant powder coating that stands up to the elements.
  • Cleaning is a breeze with the tempered glass tabletop, letting you tidy up quickly after meals.
  • This set is comfy for up to four guests, making it perfect for family meals or small hangouts with friends.
  • The modern vibe of this dining set blends well into your outdoor areas, boosting the overall style of your patio or garden.
  • Protect your investment; while it’s made for outdoor use, using waterproof covers when not in use can help it last longer.
  • Color: Black
  • Shape: Square
  • Material: Synthetic Poly Rattan
  • Finish: Powder-Coated
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: 4 person set
  • Maximum Number of People: 4
  • Dimensions: 31.5 x 31.5 x 29.1 in (W x L x H)
  • Surface Height: 0.2 in
  • Leg Height: 18.5 in
  • Weight: 48.5 lbs
  • Seat Depth: 18.1 in
  • Seating Capacity: 1
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Table, 4 x Chair
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3157867
  • EAN: 8720850000000.000000000
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!