Garden Lounge Set Dark grey, Natural Bamboo Bamboo, Polyester
$231.59
| Weight | 23 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
2-Seater |
| Delivery Time |
5 |
| Number of packages |
1 |
8 in stock
Description
This garden lounge set is a fab addition to any outdoor spot, offering a great mix of style and comfort. Its modern look, paired with tough materials, makes it perfect for relaxing moments on your balcony or patio.
- Stylish Look: This lounge set adds a classy vibe to outdoor spaces, inviting guests for coffee and chats.
- Quality Materials: Made from breathable bamboo fiber, this set is built to last while keeping you cool on warm days.
- Ultimate Comfort: With cushy cushions held in place with zippers, it makes your outdoor time super comfy.
- Easy Setup: Designed for simple assembly, the included instructions make it a breeze to set up.
- Versatile Use: Great for all sorts of outdoor activities, from reading to hosting small get-togethers, this set is a handy piece of garden furniture.
- Color: Grey
- Shape: Rectangular
- Material: Fabric Bamboo Fiber
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Room: Balcony
- Maximum Number of People: 2
- Maximum Weight: 242.5 lbs
- Dimensions: 21.7 x 39.4 x 13.0 in (W x L x H)
- Leg Height: 13.0 in
- Weight: 46.3 lbs
- Seat Depth: 33.6 in
- Seating Capacity: 2
- Swings: No
- Brand: vidaXL
- Delivery Contains: 1 x Coffee table
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 363458
- EAN: 8720845885083
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Storage Bench Cream
$308.59
Storage Bench Dark Brown
$198.59
Garden Lounge Set Dark Grey, Natural Bamboo Bamboo, Polyester
$561.59
| Weight | 57.5 kg |
|---|---|
| Brand |
vidaXL |
| Color |
Grey |
| Gender |
Unisex |
| Size |
Medium |
| Delivery Time |
5 |
| Number of packages |
3 |
3 in stock
Description
This 5 Piece Garden Lounge Set mixes rustic charm with functionality, perfect for outdoor relaxation. It effortlessly enhances any patio or balcony with its natural bamboo build, sleek grey cushions, and fresh look, making it a great choice for hanging out with friends or enjoying peaceful evenings on your own.
- Stylish Design: This lounge set has rustic farmhouse vibes with natural bamboo and dark grey cushions, adding a touch of nature to your space. It creates a warm, inviting atmosphere that suits various outdoor styles.
- Comfortable Seating: With soft, removable cushions, this set guarantees comfort whether you’re hosting a sunny brunch or just chilling after a long day! Cleaning is easy, so you can enjoy your outdoor space worry-free.
- Modular Arrangements: You can easily rearrange the modular pieces to fit your outdoor area, making this lounge set flexible and practical for different occasions.
- Durable Material: Made from eco-friendly bamboo, this set can handle the weather while staying stylish. Bamboo’s robust nature means this furniture will last in your outdoor space.
- Easy Care Instructions: Keeping your lounge set protected from the elements is straightforward, with maintenance tips included to help maintain its good looks.
- Color: Grey
- Shape: Rectangular
- Material: Fabric Bamboo Fiber
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Maximum Number of People: 4
- Maximum Weight: 242.5 lbs
- Mounting Included: No
- Dimensions: 21.7 x 35.4 x 14.6 in (W x L x H)
- Surface Height: 2 in
- Leg Height: 13.4 in
- Weight: 114.6 lbs
- Seat Depth: 20.5 in
- Seating Capacity: 4
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 1 x Coffee table, 2 x Bench, 2 x Garden chair, 4 x Seat cushion, 6 x Back cushion
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3156474
- EAN: 8720850000000.000000000
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Shoe Bench Honey
$125.99
Shoe Bench Grey
$130.39
Storage Bench Cream
$308.59
Storage Bench Brown
$338.29
Storage Bench Dark Brown
$198.59
Garden Lounge Set Dark Grey, Natural Bamboo Bamboo, Polyester
$422.99
| Weight | 43.5 kg |
|---|---|
| Brand |
vidaXL |
| Color |
Brown |
| Gender |
Unisex |
| Size |
Medium |
| Delivery Time |
5 |
| Number of packages |
2 |
1 in stock
Description
This 4-piece garden lounge set combines style and comfort, making it a must-have for your outdoor spaces. With its modular layout, it includes a bench, two garden chairs, and a cool coffee table, so you can arrange it however you want. The natural bamboo finish gives it a rustic touch, while the dark grey cushions enhance the overall look, creating a cozy spot for chilling and hanging out.
- Modular Configuration: This set’s modularity means you can easily rearrange it to suit your outdoor vibe and occasions, whether you’ve got a small balcony or a big patio. It’s great for maximizing seating while looking good.
- Durable Bamboo Construction: Built from tough bamboo fiber, this lounge set is going to last and withstand the elements, making it ideal for outdoor use. Its natural qualities help it resist wear and weather, ensuring it’s always a standout feature in your garden.
- Weather-Resistant Cushions: Comes with removable, washable cushions made for outdoor use. The weatherproof fabric prevents fading so you can enjoy comfy seating without worry.
- Elegant Rustic Style: The rustic design gives off a boho feel, creating a comfy escape outdoors. This lounge set blends easily with gardens and patios, making your space even more inviting.
- Convenient Care Instructions: Taking care of this furniture is easy; just wipe it down with a damp cloth and keep away from harsh chemicals. For longevity, cover it up in bad weather so you can enjoy relaxing outdoors for years to come.
- Color: Brown
- Shape: Rectangular
- Material: Fabric Bamboo Fiber
- Finish: Natural Finish
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Headboard Included: No
- Capacity: 242.5 lbs per seat
- Maximum Number of People: 4
- Maximum Weight: 242.5 lbs
- Dimensions: 21.7 x 39.4 x 12.99 in (W x L x H)
- Surface Height: 12.99 in
- Leg Height: 11.8 in
- Weight: 88.2 lbs
- Seat Depth: 23.6 in
- Seating Capacity: 3
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 1 x Coffee table, 1 x Bench, 2 x Garden chairs, 3 x Seat cushions, 4 x Back cushions
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3156480
- EAN: 8720850000000.000000000
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Shoe Bench Honey
$125.99
Storage Bench Cream
$239.29
Garden Lounge Set Dark Grey, Natural Bamboo Bamboo, Polyester
$493.39
| Weight | 43.5 kg |
|---|---|
| Brand |
vidaXL |
| Color |
Grey |
| Gender |
Unisex |
| Size |
Lounge Set |
| Delivery Time |
5 |
| Number of packages |
3 |
32 in stock
Description
This 6 Piece Garden Lounge Set perfectly combines function and style, making it a top choice for chilling outdoors. Built from sturdy bamboo with a smooth feel, it features a trendy design that radiates a cozy, farmhouse vibe, great for get-togethers whether in a garden, on a patio, or a balcony.
- 【Durable Bamboo】 The natural bamboo design is not only eco-friendly but also tough against wear and tear from outdoor elements, ensuring lasting use.
- 【Weather-Resistant】 The included cushions are made with outdoor materials to handle the elements, providing comfort during sunny days and breezy nights.
- 【Flexible Arrangement】 Modular pieces can be rearranged to suit different settings and personal tastes, allowing for customization based on your space.
- 【Stylish Design】 With its classy dark grey cushions and warm bamboo tones, this lounge set brings a bit of sophistication and comfort to any outdoor area.
- 【Generous Seating Capacity】 This set comfortably seats up to six people, making it perfect for outdoor gatherings or lounging with friends.
- Color: Grey
- Shape: Rectangular
- Material: Fabric Bamboo Fiber
- Finish: Oiled
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Maximum Number of People: 6
- Dimensions: 25.6 x 21.7 x 11.8 in (W x L x H)
- Surface Height: 2.0 in
- Leg Height: 11.8 in
- Seat Depth: 25.6 in
- Seating Capacity: 1
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Middle sofa, 2 x Corner sofa, 1 x Footstool, 1 x Table, 5 x Seat cushion, 6 x Back cushion
- Assembly Required: Yes
- Recommended Number of People for Assembly: 1
- SKU: 3155212
- EAN: 8720845745400
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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