Garden Lounge Set Natural Wood Solid Pine Wood Medium Modular
$1,001.59
Weight | 64.38 kg |
---|---|
Brand |
vidaXL |
Gender |
Unisex |
Size |
Medium |
Delivery Time |
60 |
Number of packages |
4 |
8 in stock
Description
This 4-Piece Garden Lounge Set is all about rustic charm and multipurpose use, perfect for any garden or patio. It includes a middle sofa and a footstool/coffee table made from solid pine wood, which is tough and adds a natural touch. The warm brown colors and lovely grain of the wood create a welcoming vibe for family and friends. Plus, the modular design lets you switch it up as you like.
- Modular Configuration: This lounge set’s modular design lets you rearrange it easily to fit your style or needs. You can adapt your outdoor seating for anything from casual hangouts to formal events.
- Robust Build: Made from solid pine wood, the garden lounge set offers great strength and longevity. It can hold up to 242.5 lb., perfect for multiple users, while keeping its good looks.
- Natural Wood Finish: The untreated wood finish highlights the pine’s natural beauty, fitting perfectly into outdoor settings. This rustic style not just looks good but also boosts the decor of your garden, patio, or balcony.
- Comfortable Seating: With room for up to four, this set is perfect for chilling or hosting. Whether you’re enjoying a lazy afternoon in the sun or throwing a barbecue with friends, this lounge set has you covered.
- Easy Maintenance: Keeping this set looking good is a breeze. Just avoid harsh cleaners and cover it when not in use to keep it fresh and extend its life, no matter the weather.
- Colour: Brown
- Shape: Rectangular
- Material: Wood Solid Pine wood
- Finish: Untreated wood
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Maximum Number of People: 4
- Maximum Weight: 110 kg
- Dimensions: 95 x 120 x 69 cm (W x L x H)
- Leg Height: 30 cm
- Weight: 28 kg
- Seat Depth: 95 cm
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Middle sofa
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3186627
- EAN: 8720845844899
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products











Garden Lounge Set Natural wood Solid Pine wood Medium Modular
$189.79
Weight | 28.35 kg |
---|---|
Brand |
vidaXL |
Gender |
Unisex |
Size |
Medium |
Delivery Time |
5 |
Number of packages |
1 |
Out of stock
Description
This 2-Piece Garden Lounge Set brings together comfort and style, perfect for chilling outside. Its sturdy solid pine wood build is paired with soft, grey cushions, creating a welcoming spot for chats or quiet downtime in the sun.
- Modular Flexibility: The lounge set’s modular design lets you rearrange the pieces to fit your outdoor space, whether that’s on a balcony, in a sunroom, or in your garden.
- Quality Craftsmanship: Built from solid pine wood, this set is sturdy and also adds rustic charm to your outdoor area.
- Comfortable Seating: Each seat comes with thick cushions for maximum comfort, making it easy to relax outdoors.
- Weather-Resistant Finish: The untreated wood can handle different weather while looking naturally beautiful.
- Perfect for All Occasions: Whether you’re throwing a garden party, enjoying sunny days, or just taking a nap outside, this seating set is perfect for all kinds of outdoor fun.
- Color: Beige
- Shape: Square
- Material: Solid Pine wood
- Finish: Untreated wood
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Maximum Number of People: 2
- Dimensions: 27.6 x 27.6 x 26.4 in (W x L x H)
- Surface Height: 3.1 in
- Leg Height: 7.9 in
- Weight: 540.1 lbs
- Seat Depth: 27.6 in
- Seating Capacity: 2
- Swings: No
- Brand: vidaXL
- Delivery Contains: 1 x Middle sofa
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 805745
- EAN: 8720286355633
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Garden Lounge Set Natural Wood Solid pine wood Medium Modular
$486.79
Weight | 55.44 kg |
---|---|
Brand |
vidaXL |
Gender |
Unisex |
Size |
Medium |
Delivery Time |
5 |
Number of packages |
2 |
4 in stock
Description
This 4-Piece Solid Wood Garden Lounge Set brings together style and practicality, giving you a chic option for outdoor lounging. Made from sturdy solid pine wood, every piece showcases a rustic appeal that fits right in with any garden, patio, or terrace, making it perfect for get-togethers and relaxation.
- 【Modular Versatility】 The modular design lets you set it up in various ways, so you can rearrange the furniture however you like. This is super handy when you’ve got guests, as it can adapt to the space while still looking great.
- 【Sturdy and Reliable】 Made from solid pine wood, this furniture set is really tough and can handle the great outdoors. Its durability means you’ll get years of use, making it a brilliant investment for your outdoor space.
- 【Natural Aesthetic】 With its rustic finish, the lounge set brings a warm, inviting look to your outdoor area, fostering a relaxing vibe for you and your friends to enjoy in your garden or on your patio.
- 【Comfort for Everyone】 Designed to seat up to four people comfortably, this lounge set is just right for family hangouts or friendly meet-ups. Its dimensions offer plenty of space for kicking back and chatting amid your outdoor setting.
- 【Easy Maintenance】 Although it needs covers for longer-lasting use when not in service, it’s simple to care for. Just clean it up, throw on some protective covers, and it’ll stay looking sharp.
- Color: Brown
- Shape: Rectangular
- Material: Solid Pine wood
- Finish: Rustic
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: No specific capacity limitations mentioned
- Maximum Number of People: 4
- Maximum Weight: 242.5 lbs
- Dimensions: 33.1 x 47.2 x 27.6 in (W x L x H)
- Surface Height: 2 in
- Leg Height: 11.8 in
- Weight: 55.1 lbs
- Seat Depth: 33.1 in
- Seating Capacity: 4
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 Garden benches, 2 Coffee tables/garden footstools
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3186592
- EAN: 8720850000000.000000000
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Garden Lounge Set Natural Wood Solid pine wood Medium Modular
$275.59
Weight | 30.71 kg |
---|---|
Brand |
vidaXL |
Gender |
Unisex |
Size |
Medium |
Delivery Time |
5 |
Number of packages |
2 |
1 in stock
Description
This Natural Wood Garden Lounge Set brings together style and functionality, perfect for anyone wanting a chill outdoor space. Built with solid pine wood, it has a modern finish that highlights its natural beauty, giving a warm and welcoming vibe to patios, balconies, and gardens.
- Versatile Modular Components: Mix and match pieces to fit your space and comfort needs.
- Solid Pine Wood: This outdoor set is built with solid pine for durability in various weather conditions.
- Natural Wood Finish: The set has a lovely natural wood finish that gives a rustic charm while blending seamlessly outdoors.
- Spacious Seating: Comfy for up to two people, perfect for small get-togethers or just relaxing solo.
- Easy Maintenance: Smooth surfaces make cleaning a breeze; just wipe down with mild soap and water to keep it looking great.
- Color: Brown
- Shape: Rectangular
- Material: Solid Pine Wood
- Finish: Natural wood finish
- Indoor/Outdoor: Indoor/Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Maximum Number of People: 2
- Dimensions: 25.0 x 25.0 x 11.0 in (W x L x H)
- Surface Height: 11.0 in
- Leg Height: 11.0 in
- Weight: 57.3 lbs
- Seat Depth: 25.0 in
- Seating Capacity: 2
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Corner sofa
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3082392
- EAN: 8720290000000
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!