Garden Lounge Set White, Anthracite Solid pine wood, Oxford fabric
$2,347.99
| Weight | 102.85 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
5 Piece |
| Delivery Time |
60 |
| Number of packages |
5 |
40 in stock
Description
This 5-Piece Garden Lounge Set is all about style and practicality, making your outdoor space fantastic and providing comfy seating for up to five people. Made from solid pine wood with UV-resistant cushions, it’s a great fit for relaxing on balconies, patios, or gardens, and serves as a lovely addition to any outdoor space.
- Modular Design: Rearrange it to fit your needs and enjoy flexibility outdoors.
- Durable Material: Made from solid pine wood, this set can stand up to the weather and looks great.
- Comfortable Seating: The plush cushions with zippers are comfy and easy to clean – perfect for long conversations outside.
- Elegant Aesthetics: The bright white finish not only protects the wood but looks fresh and stylish in any garden.
- Weather Protection: While sturdy, it’s smart to use waterproof covers when not in use to keep it looking good.
- Colour: White
- Shape: Rectangular
- Material: Wood Solid Pine wood
- Finish: Varnished
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: Room for five.
- Maximum Number of People: 5
- Maximum Weight: 110 kg
- Dimensions: 84 x 120 x 30 cm (W x L x H)
- Surface Height: 12 cm
- Weight: 37 kg
- Seat Depth: 80 cm
- Seating Capacity: 5
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Middle sofa
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3186117
- EAN: 8720845839796
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Shoe Bench Honey
$125.99
Shoe Bench Grey
$130.39
Storage Bench Cream
$239.29
Storage Bench Cream
$308.59
Storage Bench Dark Brown
$198.59
Garden Lounge Set White, Anthracite Solid pine wood, Oxford fabric
$1,192.99
| Weight | 57.96 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Delivery Time |
60 |
| Number of packages |
3 |
72 in stock
Description
This 5-piece rustic garden lounge set is an awesome pick for your outdoor space, blending style and function for those cozy get-togethers and chill sessions. Made from solid pine, it features a nice white finish that matches any garden vibe, and the comfy cushions are perfect for long chats or coffee breaks with friends.
- Modular Configuration: You can easily rearrange the pieces to fit your layout, making it perfect for any event or space.
- Weather-Resistant Cushions: Each cushion has weather-resistant fabric for outdoor durability, and are easy to maintain with removable zippers for cleaning.
- Sturdy and Stylish: Made from solid pine wood, it features a rustic finish that enhances the natural beauty around you, providing a strong construction for years of enjoyment.
- Generous Seating Capacity: Seats up to five people comfortably, ideal for garden gatherings and family hangouts, ensuring everyone has a comfy spot.
- Easy Maintenance: The smooth surface makes cleaning a breeze; just wipe down with a damp cloth to keep it looking good all year round.
- Colour: White
- Shape: Rectangular
- Material: Wood Solid Pine wood
- Finish: Rustic
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Maximum Number of People: 5
- Maximum Weight: 110 kg
- Dimensions: 57.5 x 57.5 x 30 cm (W x L x H)
- Leg Height: 30 cm
- Weight: 51 kg
- Seat Depth: 60 cm
- Seating Capacity: 3
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Middle sofa
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3186068
- EAN: 8720845839307
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Shoe Bench Honey
$125.99
Shoe Bench Grey
$130.39
Storage Bench Cream
$239.29
Storage Bench Brown
$338.29
Garden Lounge Set White, Anthracite Solid Pine Wood, Oxford Fabric
$917.99
| Weight | 79.18 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
Large |
| Delivery Time |
60 |
| Number of packages |
5 |
Out of stock
Description
This 7 Piece Garden Lounge Set is just the thing for any outdoor area, combining style with comfort. Made from solid pine wood, it has a rustic design that fits right in with gardens, patios, or terraces, making your outdoor gatherings even better with its friendly looks and flexible setup.
- Rustic Aesthetic: This lounge set has a lovely rustic finish that adds warmth to your outdoor space, with natural wood and comfy cushions creating an inviting social area.
- Modular Design: The modular setup makes for easy rearranging, so you can adapt it for big parties or quiet evenings, keeping your outdoor space stylish and functional.
- Comfort Enhanced: With 13 soft, removable cushions made from Oxford fabric, comfort is a priority. Perfect for lounging or hosting friends.
- Durable Construction: Made from solid pine wood with a slatted frame, this lounge set will stand up to the elements and look good doing it. A waterproof cover will keep it looking sharp for years to come.
- Spacious Seating: Fits up to six people, making it ideal for social gatherings. Its roomy design invites you to enjoy sunny days with friends and family.
- Color: White
- Shape: Rectangular
- Material: Solid Pine Wood
- Finish: Rustic
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Headboard Included: No
- Maximum Number of People: 6
- Maximum Weight: 242.5 lbs
- Dimensions: 24.4 x 24.4 x 12.6 in (W x L x H)
- Seat Depth: 23.6 in
- Seating Capacity: 6
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Middle sofa, 2 x Corner sofa, 3 x Garden footstool/coffee table, 7 x Seat cushion, 6 x Back cushion
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3185928
- EAN: 8720845837907
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Garden Lounge Set White, Anthracite Solid pine wood, Oxford fabric
$560.49
| Weight | 53.46 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
Medium |
| Delivery Time |
5 |
| Number of packages |
3 |
4 in stock
Description
This 5-Piece Garden Lounge Set is a fantastic addition to your outdoor space, perfectly blending function and style. Made from solid pine wood, this rustic lounge set is a great spot to relax, fitting up to 5 people while adding a lovely white finish to your garden’s look.
- Modular Setup: You can easily tweak your seating arrangement, letting you create a layout that suits your style for entertaining or just relaxing outside. Rearranging is a breeze with other modular pieces, giving you flexibility for all sorts of occasions.
- Durable Frame: Made from solid pine wood, this lounge set is built to handle whatever Mother Nature throws at it, providing strength and stability. The matte finish gives it a rustic look that fits in with any outdoor decor.
- Weather-Resistant Cushions: With outdoor cushions made from Oxford fabric, this set offers lasting comfort while withstanding the elements. Perfect for lounging in the sun or hosting evening get-togethers.
- Spacious Seating: This lounge set fits up to five people, making it the perfect choice for family and friend gatherings. Its generous size lets everyone chill together outdoors without feeling cramped.
- Easy Care: Keeping your lounge set looking sharp is a piece of cake. Just spot clean and use waterproof covers (sold separately) to keep it fresh and new. Enjoy the outdoors without stressing about wear and tear.
- Color: White
- Shape: Rectangular
- Material: Solid Pine Wood
- Finish: Matte
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Maximum Number of People: 5
- Maximum Weight: 242.5 lbs
- Dimensions: 24.4 x 24.4 x 12.6 in (W x L x H)
- Leg Height: 12.6 in
- Weight: 103.6 lbs
- Seat Depth: 24.4 in
- Seating Capacity: 3
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Middle sofa, 1 x Garden chair, 2 x Garden footstool/coffee table, 5 x Seat cushion, 3 x Back cushion
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3186061
- EAN: 8720850000000
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
