Garden Sofa Set Beige Poly Rattan, Powder-Coated Steel, Polyester

$496.69

Weight 49.8 kg
Brand

vidaXL

Gender

Unisex

Delivery Time

60

Number of packages

5

198 in stock

SKU: 3251656 Categories: , , Brand:
Description

Description

This 6-Piece Modular Garden Sofa Set gives outdoor lounging a stylish upgrade. It’s perfect for setting up cozy spots in your garden, balcony, or patio. Made from tough poly rattan and super soft cushions, this set looks amazing and feels fantastic for hanging out or enjoying a lazy weekend outside.

  • Modular Configuration: The set has individual modular pieces that can be rearranged to fit your space just right. This gives you the freedom to create your own perfect outdoor setup.
  • UV and Water Resistant: Made from UV-resistant materials, this sofa set can handle sunny days and light rain without fading or breaking down over time.
  • Storage Accessibility: Every piece has clever storage spots, so you can keep your outdoor area tidy by securely stashing cushions and other bits. This makes it both practical and stylish.
  • Comfortable Cushions: The set comes with loads of plush cushions that are covered in water-resistant fabric to keep things comfy for long chats and relaxation.
  • Easy Maintenance: With removable covers and sturdy build, keeping your sofa set looking fresh and new is a breeze, so you can enjoy your time outside without stress.
  • Colour: Beige
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Matte
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Room: Balcony
  • Maximum Weight: 110 kg
  • Dimensions: 55 x 55 x 37 cm (W x L x H)
  • Seat Depth: 55 cm
  • Seating Capacity: 5
  • Swings: No
  • Brand: vidaXL
  • Delivery Contains: 2 Center seats with storage, 2 Arm sofas with storage, 2 Footstools with storage, 4 Back cushions, 6 Seat cushions
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3251656
  • EAN: 8721102306310
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Beige Poly Rattan, Powder-Coated Steel, Polyester

$607.79

Weight 61.8 kg
Brand

vidaXL

Gender

Unisex

Size

7 piece

Delivery Time

60

Number of packages

4

133 in stock

SKU: 3252836 Categories: , Brand:
Description

Description

This 7-Piece Modular Garden Sofa Set really changes the game for outdoor living. It’s comfy and stylish, perfect for gatherings or just kicking back in the sun. The modern look fits right in on balconies or patios, giving you plenty of seating for up to seven people to create a friendly vibe.

  • Spacious Seating: The sofa set can comfortably fit seven people, great for hosting parties and get-togethers. Plenty of room for everyone, making those outdoor moments memorable.
  • Durable Material: Made from top-notch poly rattan and powder-coated steel, perfect for standing up to sun and rain. These materials ensure it lasts, so you can enjoy your outdoor space without worries.
  • Comfortable Cushions: Each seat comes with plush, comfy cushions for that extra ease. They make unwinding after a busy day or enjoying sunny afternoons a breeze.
  • Customizable Setup: This modular set can be rearranged to fit your space just right. Whether you want a snug space for two or a big seating area for guests, you can easily tweak the layout.
  • Stylish Appearance: With a chic design and neutral colors, this set makes a stylish addition to any outdoor spot. The subtle woven texture looks good and ties in nicely with whatever garden or patio style you’ve got going on.
  • Colour: Beige
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Matte
  • Indoor/Outdoor: Indoor / Outdoor
  • Cover Included: Yes
  • Room: Balcony
  • Headboard Included: No
  • Capacity: 242 lbs per seat
  • Maximum Number of People: 7
  • Maximum Weight: 110 kg
  • Dimensions: 62 x 62 x 69 cm (W x L x H)
  • Seat Depth: 55 cm
  • Seating Capacity: 6
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 2 arm sofas with storage
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3252836
  • EAN: 8721102318115
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Beige Poly Rattan, powder-coated steel, polyester

$312.99

Weight 36 kg
Brand

vidaXL

Gender

Unisex

Size

Corner sofa set

Delivery Time

5

Number of packages

3

12 in stock

SKU: 3225932 Categories: , Brand:
Description

Description

This 4-Piece Garden Sofa Set is a stylish and comfy addition to your outdoor paradise. Made from high-quality materials like solid poly rattan and a powder-coated steel frame, it’s designed for looks and durability, giving you a great place to relax or have a chat in your garden, patio, or balcony.

  • Modular Design: The modular setup of this sofa set lets you personalize the arrangement, fitting any occasion or available space. Whether you’re hosting a casual get-together or enjoying a quiet evening under the stars, this feature guarantees you can whip up the perfect layout each time.
  • Comfortable Cushions: Every seat is decked out with plush cushions made from weather-resistant fabric for top-notch comfort without cutting corners on durability. Relax knowing the cushions will hold their shape while adding a cozy touch to your outdoor seating.
  • UV Resistant Material: Built from high-quality poly rattan, this sofa set is made to handle sun exposure, keeping its colors bright while resisting fading over time. Enjoy this outdoor furniture set, confident it’s built to last.
  • Stylish Finish: The powder-coated steel frame not only boosts its appearance but also enhances its strength and durability. The sleek finish blends nicely with any modern décor, effortlessly enhancing your outdoor space.
  • Removable Covers: The cushions come with removable zipped covers, making cleaning easy-breezy and keeping the set looking fresh. Enjoy the convenience of low-maintenance to keep your patio looking sharp all the time.
  • Color: Beige
  • Shape: Other
  • Material: Synthetic Poly Rattan
  • Finish: Lacquered
  • Indoor/Outdoor: Indoor / Outdoor
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Maximum Number of People: 4
  • Maximum Weight: 242.5 lb
  • Dimensions: 24.4 x 24.4 x 27.2 in (W x L x H)
  • Seat Depth: 21.7 in
  • Seating Capacity: 4
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Corner seat, 1 x Centre seat, 2 x Arm sofa, 5 x Back cushion, 4 x Seat cushion
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3225932
  • EAN: 8721012998988
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Beige Poly Rattan, Powder-Coated Steel, Polyester

$407.59

Weight 47.6 kg
Brand

vidaXL

Gender

Unisex

Size

Large

Delivery Time

5

Number of packages

2

15 in stock

SKU: 3217388 Categories: , Brand:
Description

Description

This 6-piece garden sofa set combines stylish design with great functionality, making it perfect for sprucing up your outdoor area. Made from UV-resistant poly rattan and a sturdy powder-coated steel frame, it turns patios, balconies, and garden spots into cozy lounges for family and friends to relax together.

  • Stylish Appearance: The lovely beige and cream colors blend well with various outdoor decors, making it a great choice for any garden.
  • Comfortable Cushions: Each cushion is weather-resistant and features removable covers, making cleaning a breeze.
  • Flexible Configuration: The modular design lets you arrange the seating to fit your space, whether it’s a cozy corner or a more open setup.
  • Sturdy Construction: Built with solid materials, it withstands outdoor conditions, offering lasting comfort and support.
  • Easy Assembly: You just need basic tools, so putting it together is a snap, and you’ll be enjoying your new furniture in no time.
  • Color: Beige
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Powder-Coated
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: Maximum load capacity per seat: 242.5 lbs
  • Maximum Number of People: 6
  • Maximum Weight: 242.5 lbs
  • Dimensions: 24.4 x 24.4 x 27.2 in (W x L x H)
  • Seat Depth: 21.7 in
  • Seating Capacity: 6
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 2 x Corner seat, 4 x Center seat, 8 x Back cushion, 6 x Seat cushion with removable and washable cover
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3217388
  • EAN: 8721012959897
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!