Garden Sofa Set Beige with light gray cushions

$838.79

Weight 85.7 kg
Brand

vidaXL

Gender

Unisex

Size

Large

Delivery Time

60

Number of packages

4

117 in stock

SKU: 3224617 Categories: , , Brand:
Description

Description

This 11-Piece Garden Sofa Set offers a splendid solution for your outdoor lounging needs. Made with top-notch materials like synthetic poly rattan and solid acacia wood, it creates a cozy vibe for backyard parties and lazy afternoons. The smooth textures and neutral tones of beige and gray cushions fit easily into any outdoor space, making it a top choice for sunny days or stargazing evenings.

  • Modular Flexibility: Each section can be easily rearranged to suit your available space or desired comfort level, allowing for personalized setups that enhance your outdoor area. Whether you’ve got a cozy balcony or a big terrace, you can adapt the arrangement to fit.
  • Weather-Resistant Cushions: The comfy cushions are designed to handle outdoor conditions, so you can host without worry. They come with removable zippers for easy cleaning, keeping them looking fresh over time.
  • Robust Construction: The solid powder-coated steel frame gives great support, ensuring stability and durability, no matter how many guests you have over. This set can handle up to ten people comfortably, making it perfect for family and friends.
  • Charming Aesthetic: With its modern style, the set not only serves a function but also adds a touch of elegance to your outdoor space. It fits nicely in gardens, patios, and balconies alike.
  • Complete Seating Arrangement: This set includes everything you need for relaxation and casual dining—corner and center seats, armrests, and a dining table. Everything you need for an amazing outdoor setup is included.
  • Colour: Beige
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Oiled
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Room: Balcony
  • Capacity: Max load per seat: 242.5 lbs
  • Maximum Number of People: 10
  • Maximum Weight: 110 kg
  • Dimensions: 55 x 55 x 37 cm (W x L x H)
  • Surface Height: 3 cm
  • Seat Depth: 55 cm
  • Seating Capacity: 11
  • Swings: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Corner seat, 7 x Center seat, 2 x Arm sofa, 1 x Garden table, 11 x Back cushion, 10 x Seat cushion
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3224617
  • EAN: 8721012864801
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Beige with light gray cushions

$619.89

Weight 64.2 kg
Brand

vidaXL

Gender

Unisex

Size

Large

Delivery Time

60

Number of packages

4

133 in stock

SKU: 3257788 Categories: , Brand:
Description

Description

This awesome 7-piece garden sofa set is made for chilling outdoors, blending comfort and style with a modern touch to fit any patio or balcony. It combines PE rattan with solid acacia wood, giving it a sturdy build and a beautiful light beige look with comfy gray cushions, adding a stylish flair to your outdoor space.

  • Durable Construction: The frame is made from powder-coated steel and PE rattan, providing stability and weather resistance for lasting use outdoors.
  • Luxurious Comfort: Every cushion, wrapped in 100% polyester fabric, ensures you’re comfy with its thickness and water-resistant qualities, perfect for sunny days.
  • Space-Saving Storage: Hidden storage compartments under each seat let you keep outdoor items or cushions stowed away, maintaining a neat area.
  • Stylish and Versatile: With a modern design and modular layout, this sofa can be rearranged as you like, ideal for gatherings or everyday use.
  • Easy Maintenance: With removable cushion covers that zip off, cleaning is a breeze, so your furniture stays looking fab for ages.
  • Colour: Beige
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Oiled
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: Yes
  • Room: Balcony
  • Headboard Included: No
  • Capacity: Max load per seat: 242.5 lbs
  • Maximum Number of People: 7
  • Maximum Weight: 110 kg
  • Dimensions: 55 x 55 x 37 cm (W x L x H)
  • Surface Height: 2 cm
  • Seat Depth: 55 cm
  • Seating Capacity: 6
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Corner seat with storage, 3 x Center seat with storage, 2 x Arm sofa with storage, 1 x Garden table, 7 x Back cushion, 6 x Seat cushion
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3257788
  • EAN: 8721102367595
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Beige with light gray cushions

$871.79

Weight 88.6 kg
Brand

vidaXL

Gender

Unisex

Size

Large

Delivery Time

60

Number of packages

5

133 in stock

SKU: 3249978 Categories: , Brand:
Description

Description

This 10-Piece Garden Sofa Set is spot on for outdoor lounging and entertaining. With fancy beige and light gray cushions, it makes any patio, balcony, or backyard look good while giving you loads of space to chill with friends. Its modern vibe and functional features give a classy touch to your outdoor area, making it ideal for hanging out with friends.

  • Adjustable Feet: Each leg has adjustable feet, ensuring it’s stable on uneven ground and allowing you to tweak it for comfort. This handy feature boosts the set’s usability.
  • Spacious Seating: Made for up to 9 people, this flexible setup is fantastic for parties, gatherings and just chilling. Your guests will appreciate the comfy cushions and supportive backrest.
  • UV-Resistant Materials: The high-quality PE rattan won’t fade from sun exposure, keeping its color and quality over time. Enjoy your outdoor fun without worrying about wear and tear.
  • Water-Resistant Cushions: The cushion covers are specially made to resist water, so you can relax without stressing about light rain. You can enjoy drinks and snacks without fear of spills ruining the fun.
  • Impressive Storage Capability: The built-in compartments in the seats are great for storing cushions and other outdoor goodies when you’re not using them, keeping your space neat and extending the life of your stuff.
  • Colour: Beige
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Powder-Coated
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: Designed for a bunch of friends.
  • Maximum Number of People: 9
  • Maximum Weight: 110 kg
  • Dimensions: 55 x 55 x 37 cm (W x L x H)
  • Seat Depth: 55 cm
  • Seating Capacity: 9
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Garden table
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3249978
  • EAN: 8721012889538
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Beige with light gray cushions

$792.59

Weight 81.2 kg
Brand

vidaXL

Gender

Unisex

Size

Large

Delivery Time

60

Number of packages

3

112 in stock

SKU: 3228005 Categories: , Brand:
Description

Description

This 10 Piece Modular Garden Sofa Set is a great choice for any outdoor spot. It mixes style, comfort, and flexibility. With a sleek beige poly rattan finish and light gray cushions, it fits right in on patios, balconies, and gardens, creating a lovely vibe for catch-ups, chilling, or casual meals. Picture a summer evening with friends, enjoying this inviting setup that makes your outdoor area feel like an extension of your home, perfect for catching up or just kicking back in the sun.

  • Modular Design: The sofa set can be reconfigured to suit your needs, whether you want a cozy corner sofa or a long sofa for entertaining guests.
  • Weather-Resistant Material: Made with UV-resistant poly rattan, it ensures durability and longevity against harsh outdoor conditions.
  • Comfortable and Practical Cushions: Each cushion is thick and plush for superior comfort and comes with removable covers that are washable, making maintenance easy.
  • Ample Seating Capacity: This set comfortably seats up to 10 people, perfect for larger gatherings or family events.
  • Stylish Color Combination: The elegant beige and light gray hues create a calm and inviting ambiance ideal for relaxing or lively conversations.
  • Colour: Beige
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Powder-Coated
  • Indoor/Outdoor: Indoor / Outdoor
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: 242.5 lbs per seat
  • Maximum Number of People: 10
  • Maximum Weight: 110 kg
  • Dimensions: 62 x 62 x 69 cm (W x L x H)
  • Leg Height: 5 cm
  • Seat Depth: 55 cm
  • Seating Capacity: 10
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 2 Arm sofas
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3228005
  • EAN: 8721012849716
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!