Garden Sofa Set Black PE rattan 11 Piece Set Modular
$767.29
| Weight | 90.2 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
11 Piece Set |
| Delivery Time |
5 |
| Number of packages |
4 |
29 in stock
Description
This 11 Piece Garden Sofa Set with Cushions is the definition of modern outdoor design, bringing style and practicality to elevate your outdoor vibe. Perfect for lounging on your terrace, patio, or balcony, this modular sofa sports a sleek black poly rattan finish paired with comfy cream cushions, giving you both comfort and style. The well-designed pieces fit right in with any garden, inviting everyone to soak up the sun or enjoy friendly chats in a chill setting.
- Modular Design: The sofa set is not just modern; it’s modular, so you can shift the sections around to fit your space just right. Whether you fancy a long setup or a snug corner, this flexibility suits any outdoor area, from balconies to big patios.
- Water-Resistant Storage: With a clever storage feature, this sofa set has waterproof bags built-in for stashing cushions and other bits when you’re not using them. It keeps your things safe from whatever the weather throws at you while keeping your outdoor area neat and tidy.
- Weather-Resistant Materials: Made from UV-resistant and water-resistant materials, this outdoor furniture is built to handle tough weather without falling apart. Its solid build means you can enjoy it for ages, making it a smart pick for outdoor lovers.
- Easy Maintenance: All cushion covers have zips for easy removal and cleaning. This user-friendly design makes it simple to keep your patio looking fresh, giving you more time to enjoy your outdoor haven.
- Spacious Seating: This sofa set is roomy enough for up to 12 people, perfect for gatherings. With plenty of space for everyone, family reunions or festive BBQs are more fun and welcoming.
- Color: Black
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Powder-Coated
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Capacity: Storage function with waterproof bag
- Maximum Number of People: 12
- Maximum Weight: 242.5 lbs
- Dimensions: 24.4 x 25.8 x 27.2 in (W x L x H)
- Seat Depth: 24.4 in
- Seating Capacity: 11
- Swings: No
- Brand: vidaXL
- Delivery Contains: 1 x Corner seat
- Assembly Required: Yes
- Recommended Number of People for Assembly: 1
- SKU: 3251463
- EAN: 8721102304385
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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Shoe Bench Grey
$130.39
Garden Sofa Set Black PE Rattan 11 Piece Set Modular
$777.19
| Weight | 93.8 kg |
|---|---|
| Brand |
vidaXL |
| Color |
Black |
| Gender |
Unisex |
| Size |
11 Piece Set |
| Delivery Time |
5 |
| Number of packages |
4 |
11 in stock
Description
This 11 Piece Garden Sofa Set mixes style with practicality, making it spot on for outdoor lounging or dining. With a modern look and sturdy build from durable materials, it fits perfectly into any garden or balcony setup, giving you comfort and elegance for everyday use.
- Modular Design: You can set up this sofa however you want, whether it’s for a quiet lunch or a big get-together.
- Weather-Resistant: Made from tough PE rattan, this set can handle all sorts of weather while keeping comfy.
- Liftable Table: The table lifts for meals, turning it into a dining setup for family and friends.
- Comfy Cushions: With 14 supportive back cushions and 10 seat cushions, your guests will feel right at home.
- Stylish Look: The smooth black finish paired with cream accents adds a modern touch to any outdoor area.
- Color: Black
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Oiled
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: Maximum load capacity (per seat): 242.5 lbs
- Maximum Number of People: 10
- Maximum Weight: 242.5 lbs
- Dimensions: 21.7 x 39.4 x 28.7 in (W x L x H)
- Min-Max Dimensions: 17.3/28.7
- Seat Depth: 21.7 in
- Seating Capacity: 10
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 4 x Corner seat
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3271042
- EAN: 8721102558337
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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Storage Bench Brown
$338.29
Garden Sofa Set Black PE Rattan 11 Piece Set Modular
$846.49
| Weight | 85.6 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
11 Piece Set |
| Delivery Time |
60 |
| Number of packages |
4 |
195 in stock
Description
This 11 Piece Modular Garden Sofa Set is a fantastic choice for outdoor seating, giving you loads of comfort and style. With its sleek black finish, it looks awesome in any garden setting, offering a chill spot for socializing or just kicking back on patios, balconies, or sunrooms. Made from durable synthetic PE rattan and solid powder-coated steel frames, it’s built to last. The soft cushions are just what you need to relax after a long day.
- Modular Design: This sofa set can be rearranged to fit different outdoor layouts, making it perfect for any occasion or space. Go for a U-shape, a straight couch, whatever you fancy.
- Weather-Resistant Materials: Made from UV-resistant PE rattan and coated steel, this set won’t fade or wear out in the sun and rain, keeping it looking great no matter the weather.
- Spacious Seating: With room for 10 people, it’s perfect for hosting smaller gatherings or bigger outdoor bashes, making sure everyone’s comfy together.
- Easy Maintenance: Each cushion cover has a zip for easy removal and washing, so you can keep it looking fresh without any hassle, always ready for the next get-together.
- Stylish Aesthetics: The modern design and smooth texture make any outdoor spot look fab, creating a chic lounge area for enjoying the great outdoors.
- Colour: Black
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Powder-Coated
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: Yes
- Room: Balcony
- Headboard Included: No
- Capacity: Max load capacity per seat: 242.5 lbs
- Maximum Number of People: 10
- Maximum Weight: 110 kg
- Dimensions: 62 x 62 x 69 cm (W x L x H)
- Surface Height: 3 cm
- Leg Height: 37 cm
- Seat Depth: 55 cm
- Seating Capacity: 10
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 Corner seats
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3226342
- EAN: 8721012833081
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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Storage Bench Brown
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Garden Sofa Set Black PE Rattan 11 Piece Set Modular
$682.59
| Weight | 81.8 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
11 Piece Set |
| Delivery Time |
5 |
| Number of packages |
5 |
11 in stock
Description
This 11 Piece Garden Sofa Set has a stylish mix of modern looks and practical design, perfect for outdoor hangs and laid-back afternoons. Made with UV-resistant synthetic rattan and solid acacia wood, it gives you lasting comfort while adding a touch of elegance to your patio or garden.
- The modular design lets you customize layouts, fitting neatly into any outdoor space and giving you loads of options.
- Made from strong, UV-resistant materials, this sofa set holds up well in all weather, keeping its charm and function over time.
- With room for up to 10 people, it’s perfect for parties, making it a great pick for patios, gardens, or balconies.
- The soft, removable cushions focus on comfort, letting you lounge easily for hours during any outdoor event.
- The mix of synthetic rattan and solid acacia wood not only looks good but is easy to care for, making it a smart choice for your outdoor furniture collection.
- Color: Black
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Oiled
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: Yes
- Room: Balcony
- Headboard Included: No
- Capacity: 242.5 lbs per seat
- Maximum Number of People: 10
- Maximum Weight: 242.5 lbs
- Dimensions: 21.7 x 21.7 x 14.6 in (W x L x H)
- Surface Height: 1.2 in
- Seat Depth: 21.7 in
- Seating Capacity: 10
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 1 x Garden table
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3223865
- EAN: 8721012857285
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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Shoe Bench Grey
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