Garden Sofa Set Brown PE rattan 6 Piece Modular Garden Sofa Set
$468.09
| Weight | 55.3 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
6 Piece |
| Delivery Time |
5 |
| Number of packages |
5 |
12 in stock
Description
This modern garden sofa set is a lovely addition to your outdoor space, featuring a trendy brown and cream color scheme that goes well with any garden decor. With its solid design and plenty of seating for up to six people, it’s both functional and good-looking, giving you a comfy spot to relax, entertain, and enjoy outdoor gatherings.
- Elegant Look: The combo of brown poly rattan and cream cushions creates a nice outdoor seating area that enhances any patio or garden.
- Spacious Seating: This sofa set fits up to six people, so family and friends can gather comfortably for outdoor parties.
- Adjustable Layout: The modular design lets you rearrange pieces to fit your outdoor area, making it a breeze to adapt to your needs.
- Weather-Resistant Cushions: High-quality, weather-resistant fabric cushions provide comfort and durability for relaxed lounging, whatever the weather.
- Solid Build: The powder-coated steel frame and strong poly rattan material keep this set stylish and sturdy against the elements over time.
- Color: Brown
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Powder-Coated
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Headboard Included: No
- Capacity: 110
- Maximum Number of People: 6
- Maximum Weight: 110 lbs
- Dimensions: 21.7 x 39.4 x 28.7 in (W x L x H)
- Min-Max Dimensions: 44
- Surface Height: 0.4 in
- Leg Height: 14.6 in
- Seat Depth: 21.7 in
- Seating Capacity: 4
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Centre seat
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3267873
- EAN: 8721102410062
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Garden Sofa Set Brown PE rattan 6 Piece Modular Garden Sofa Set
$497.79
| Weight | 57.5 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
6 Piece |
| Delivery Time |
5 |
| Number of packages |
5 |
19 in stock
Description
This 6 Piece Garden Sofa Set mixes function and style, making it a great fit for any outdoor spot. It’s comfy and stylish, with brown and cream colors that create a friendly vibe, ideal for family hangouts or chilling with friends.
- Modular Design: The sofa set is nicely made with a modular style that lets you arrange it however you like, fitting perfectly in your outdoor space.
- Weather Resistance: Made with tough, UV-resistant materials, this set is built to handle whatever the weather throws at it, staying good-looking for years.
- Comfortable Cushions: Each seat comes with soft cushions, offering a chill seating experience, ideal for lounging on those warm summer evenings.
- Removable Covers: Cushion covers zip off easily, making cleaning and upkeep a breeze, so your furniture stays looking fresh every year.
- Modern Aesthetic: The sleek design of the sofa set adds a stylish touch to your garden, patio, or balcony, making it a trendy option for any outdoor space.
- Color: Brown
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Matte
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: 242.5 lbs per seat
- Maximum Number of People: 6
- Maximum Weight: 242.5 lbs
- Dimensions: 21.7 x 39.4 x 28.7 in. (W x L x H)
- Min-Max Dimensions: 17.3/28.7
- Surface Height: 0.8 in.
- Seat Depth: 21.7 in.
- Seating Capacity: 5
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 3 x Corner seat
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3266593
- EAN: 8721102397264
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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Shoe Bench Grey
$130.39
Storage Bench Brown
$338.29
Garden Sofa Set Brown PE Rattan 6 Piece Modular Garden Sofa Set
$570.39
| Weight | 52.2 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
6 Piece |
| Delivery Time |
60 |
| Number of packages |
3 |
67 in stock
Description
This 6-Piece Modular Garden Sofa Set is a great pick for anyone wanting to up their outdoor relaxation game. It beautifully combines comfort and style, perfect for casual get-togethers. The attractive brown and cream colors blend seamlessly with outdoor settings, making it a warm and inviting spot for balconies, patios, or backyards.
- Enhanced Comfort: Cushions are extra thick for superb support, so you can relax for ages during your outdoor fun.
- Durable Build: Crafted from high-quality PE rattan and powder-coated steel, this garden sofa set can stand up to the elements, giving you long-lasting use.
- Flexible Setup: The modular design lets you change the sofa layout to fit your area, so it’s great for both small and big outdoor spaces.
- Stylish Look: Its modern look with a woven texture and chic colors makes your garden or patio look fantastic while still being functional.
- Easy Care: The washable cushion covers make keeping this sofa set looking fresh easy, so it’s a breeze to maintain throughout the year.
- Colour: Brown
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Powder-Coated
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: 242.5 lbs per seat
- Maximum Number of People: 6
- Maximum Weight: 110 kg
- Dimensions: 62 x 71 x 69 cm (W x L x H)
- Seat Depth: 62 cm
- Seating Capacity: 6
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 Arm sofas with storage function and water-resistant bags, 1 Corner seat with storage function and water-resistant bag, 3 Centre seats with storage function and water-resistant bags, 7 Back cushions, 6 Seat cushions with removable and washable covers
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3253730
- EAN: 8721102327056
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Garden Sofa Set Brown PE rattan 6 Piece Modular Garden Sofa Set
$473.59
| Weight | 49.8 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
6 Piece |
| Delivery Time |
5 |
| Number of packages |
5 |
5 in stock
Description
This 6-piece garden sofa set is all about outdoor relaxation with its sleek modular design and comfy cushions. The lovely brown and cream color combo jazzes up any outdoor space, making it super cozy for entertaining friends or just having some quiet time to yourself.
- Furniture expertly crafted from durable PE rattan, granting UV resistance for longevity.
- The powder-coated steel framework offers robust support for various gatherings and social events.
- Spacious modular seats allow custom fitting for comfort and style according to your space.
- Cushions with removable covers for easy washing, ensuring fresh looks all the time.
- Glass tabletop provides a sleek surface perfect for drinks and snacks during gatherings.
- Color: Brown
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Matte
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: Max load 242.5 lbs per seat
- Maximum Number of People: 6
- Maximum Weight: 242.5 lbs
- Dimensions: 21.7 x 21.7 x 14.6 in (W x L x H)
- Seat Depth: 21.7 in
- Seating Capacity: 5
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 1 x Corner seat
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3221362
- EAN: 8721012937147
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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