Garden Sofa Set Grey PE rattan 5 Piece Modular Garden Sofa Set

$479.09

Weight 43.6 kg
Brand

vidaXL

Color

Grey

Gender

Unisex

Size

5 Piece

Delivery Time

60

Number of packages

2

114 in stock

SKU: 3261822 Categories: , Brand:
Description

Description

This 5-piece outdoor garden sofa set has a trendy grey poly rattan look that’s perfect for chilling outside. It’s awesome for balconies, patios, and terraces, offering space for five people to relax, while also mixing comfort with a stylish vibe — a fabulous addition to any outdoor area.

  • Comfy Seating: Each cushion is thickly padded for maximum comfort on those long summer nights spent outside. The generous cushion depth and width offer a snug spot for kicking back or catching up.
  • Modular Design: The modular setup means you can change around the pieces to fit your space, whether you need a snug little corner for a few friends or a roomy setup for family get-togethers.
  • Weather-Resistant: Made with UV-proof materials, this garden sofa set is built to stand up to the weather, keeping its good looks even through harsh sun and rain.
  • Easy Care: With removable zip covers, washing is super easy – just unzip the covers to clean them and keep your seats looking fresh and welcoming.
  • Stylish Look: The grey poly rattan weave gives a modern look that matches all sorts of outdoor styles, adding to the charm of your patio or garden.
  • Colour: Grey
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Oiled
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: 242.5 lbs per seat
  • Maximum Number of People: 5
  • Maximum Weight: 110 kg
  • Dimensions: 63.5 x 63.5 x 62 cm (W x L x H)
  • Surface Height: 32 cm
  • Seat Depth: 63 cm
  • Seating Capacity: 5
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 3 x Corner seat
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3261822
  • EAN: 8721102450297
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Grey PE rattan 5-Piece Modular Garden Sofa Set

$438.39

Weight 45.8 kg
Brand

vidaXL

Gender

Unisex

Size

5-piece

Delivery Time

60

Number of packages

4

198 in stock

SKU: 3257656 Categories: , Brand:
Description

Description

This 5-piece modular garden sofa set is elegant and versatile, perfect for outdoor lounging. Its contemporary design fits right into your balcony or sunroom, making it ideal for socializing or chilling in the sun.

  • Modular Flexibility: Rearrange the pieces to match your preferences and space needs, fitting anything from cozy balconies to bigger patios, blending style with practicality.
  • UV and Water Resistant: The materials hold up against the elements, keeping the lovely grey color bright and protecting from rain, ensuring durability.
  • Built-in Storage: Each seat comes with hidden storage, complete with a water-resistant bag for safely stashing cushions or other items, keeping your space neat.
  • Comfortable Cushions: With 8 plush cushions included, all designed for comfort. The covers are removable and washable, making it easy to keep them looking good regardless of any spills or mess.
  • Sturdy Construction: The strong powder-coated steel frame is reliable and stable, and the solid acacia wood tabletop adds a touch of elegance. Each seat holds up to 242 lbs, perfect for gatherings with your friends.
  • Colour: Grey
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Oiled
  • Indoor/Outdoor: Indoor / Outdoor
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: Maximum load capacity per seat: 242 lbs
  • Maximum Number of People: 4
  • Maximum Weight: 110 kg
  • Dimensions: 55 x 55 x 37 cm (W x L x H)
  • Surface Height: 3 cm
  • Leg Height: 37 cm
  • Seat Depth: 55 cm
  • Seating Capacity: 4
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 2 x Centre seat including storage function with a water-resistant bag
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3257656
  • EAN: 8721102366277
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Grey PE Rattan 5 Piece Modular Garden Sofa Set

$432.89

Weight 43.6 kg
Brand

vidaXL

Gender

Unisex

Size

5 Piece

Delivery Time

60

Number of packages

4

198 in stock

SKU: 3220149 Categories: , Brand:
Description

Description

This 5-Piece Garden Sofa Set has a modern design that mixes comfort with style. Perfect for lounging or having a laugh with friends, it gives a fresh look to any space with its sleek grey poly rattan finish.

  • Modular Design: Move the pieces around to fit your style. Whether it’s a chill get-together or a peaceful evening, this flexibility makes sure your lounge area is spot-on.
  • Weather-Resistant Materials: Made with UV-resistant stuff, this sofa set can take on the elements, keeping its good looks and functionality. Investing in tough outdoor furniture means you can enjoy your garden all season long.
  • Adjustable Armrests: The set includes armrests you can adjust to make lounging even better. Set them just how you like for proper comfort.
  • Removable Cushions: The cushions have zips, making them easy to clean. The material is made for outdoor use, so your seating stays looking fresh.
  • Sleek Appearance: The modern look fits right in with any outdoor space. The sleek grey finish and subtle weave add a touch of class, making it a smart choice for contemporary settings while offering great seating.
  • Colour: Grey
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Synthetic Rattan Look Finish
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Headboard Included: No
  • Capacity: 110
  • Maximum Number of People: 5
  • Maximum Weight: 110 kg
  • Dimensions: 62 x 85 x 69 cm (W x L x H)
  • Surface Height: 3 cm
  • Seat Depth: 62 cm
  • Seating Capacity: 5
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Corner Seat
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3220149
  • EAN: 8721012925014
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!

Garden Sofa Set Grey PE rattan 5 Piece Modular Garden Sofa Set

$399.89

Weight 38.6 kg
Brand

vidaXL

Gender

Unisex

Size

5 Piece

Delivery Time

60

Number of packages

5

198 in stock

SKU: 3217510 Categories: , Brand:
Description

Description

This 5-piece garden sofa set with cushions takes your outdoor chilling to the next level, making it spot-on for socializing and kicking back. With its modern vibe and sleek grey poly rattan, it seamlessly brings together comfort and looks, turning your patio, balcony, or garden into a stylish hangout for family and friends.

  • Versatile Modular Configuration: This sofa set has a clever design that lets you mix and match pieces, so it’s ideal for any space. Switching things up is a breeze, letting you set it up just how you like it.
  • Durable UV-Resistant Materials: Made from quality poly rattan, this set is built to take on the weather. Its UV resistance keeps it looking good and solid for years.
  • Comfortable Removable Cushions: Each seat cushion is comfy and comes with removable covers, making cleaning as easy as a zip. Perfect for keeping things looking good over time.
  • Elegant Matte Finish: The smooth matte finish adds a modern touch to the sofa set, bringing a classy vibe that fits in any outdoor setting. Its sleek look makes it a fab feature of your outdoors.
  • Spacious Seating Capacity: With room for up to five people, this set is great for hosting or just chilling with family. The roomy design means everyone can kick back comfortably.
  • Colour: Grey
  • Shape: Rectangular
  • Material: Synthetic Poly Rattan
  • Finish: Matte
  • Indoor/Outdoor: Outdoor Only
  • Cover Included: No
  • Room: Balcony
  • Headboard Included: No
  • Capacity: Max load 242.5 lbs per seat
  • Maximum Number of People: 5
  • Maximum Weight: 110 kg
  • Dimensions: 55 x 55 x 37 cm (W x L x H)
  • Surface Height: 37 cm
  • Seat Depth: 55 cm
  • Seating Capacity: 4
  • Swings: No
  • Ladder: No
  • Brand: vidaXL
  • Delivery Contains: 1 x Garden table
  • Assembly Required: Yes
  • Recommended Number of People for Assembly: 2
  • SKU: 3217510
  • EAN: 8721012961111
Returns Policy

Returns Policy

At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.

1. Return Period

You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.

2. Conditions for Returns

  • Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
  • Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
  • Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
  • Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.

3. Return Process

  • Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
  • Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
  • Return Address: We will provide you with the return address once your return is authorized.

4. Refunds

  • Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
  • Refund Method: Refunds will be credited to the original payment method used during the purchase.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.

6. Contact Information

If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.

We appreciate your business and look forward to serving you!

Shipping & Delivery

Shipping & Delivery

At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:

Delivery Options

  • Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.

  • Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.

  • Delivery Costs: We are pleased to offer free delivery to your home address for all orders.

  • Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.

Carriers

We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:

  • The type and volume of the product
  • The destination of your shipment

Delivery to Islands or Remote Areas

We do deliver to islands and remote parts of the country, but please note that we do not ship to:

  • Puerto Rico
  • Virgin Islands
  • San Juan Municipio
  • Military Posts (APO / FPO)
  • Hawaii
  • Guam
  • Palau
  • Federated States of Micronesia
  • Marshall Islands
  • Alaska

Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.

Delivery Issues

  • Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.

  • Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.

  • Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.

  • Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.

Delivery Details

  • Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.

  • Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.

  • Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.

  • Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.

Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:

  • Deliver your parcel to a neighbor
  • Leave the parcel in a safe place
  • Deliver your parcel to a parcel shop
  • Return the parcel to their depot and await further instructions
  • You will receive notification via letter, SMS, or email to inform you of the parcel’s location.

How to Track Your Order

After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.

For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!

Thank you for choosing Leelami!