Patio Sofa Set Set of 7 Black
$862.99
| Weight | 57.05 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
Large |
| Delivery Time |
5 |
| Number of packages |
3 |
Out of stock
Description
This 8-piece modular patio sofa set turns any outdoor area into a stylish lounge. It’s perfect for chilling out and socializing. The sleek design and classy black finish blend well with different outdoor vibes, making it a fantastic addition to your garden, balcony, or patio.
- Modular Design: This set’s modular layout means you can create various arrangements to fit your outdoor area. Need a cozy corner or a big seating space? You can easily switch things up for any occasion.
- Durable Materials: Made from UV-resistant and water-repellent fabrics, this sofa set is built to handle outdoor conditions, keeping its great looks and function, rain or shine.
- Comfort Enhancements: Every seat has soft, removable cushions that offer exceptional comfort while you chill out. These cushions are covered in smooth polyester fabric, perfect for relaxing with friends or just chilling by yourself outside.
- Spacious Capacity: With a seating capacity for up to 8 folks, this sofa set is great for get-togethers with family and friends, making sure everyone has plenty of room to kick back and enjoy.
- Easy Care: The sofa set’s design makes cleaning a breeze; just wipe it down with a damp cloth. Plus, you can unzip the cushion covers for a proper wash, keeping your outdoor furniture looking great.
- Number Of Items: 7
- Color: Black
- Shape: Square
- Material: Synthetic Poly Rattan
- Finish: Powder-Coated
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: Each seat can hold up to 242.5 lb
- Maximum Number of People: 8
- Maximum Weight: 535.5 lb
- Dimensions: 8.2 x 12.1 x 4.6 in (W x L x H)
- Surface Height: 0.2 in
- Leg Height: 2 in
- Seat Depth: 21.7 in
- Seating Capacity: 8
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 3 x Corner seat, 4 x Center seat, 1 x Coffee table, 7 x Seat cushion, 10 x Back cushion
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 3308387
- EAN: 8721158366702
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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Storage Bench Brown
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Patio Sofa Set Set of 7 Black
$644.09
| Weight | 57.6 kg |
|---|---|
| Brand |
vidaXL |
| Color |
Black |
| Gender |
Unisex |
| Size |
Large |
| Delivery Time |
5 |
| Number of packages |
2 |
Out of stock
Description
This 7-Piece Modular Outdoor Sofa Set gives you a stylish and comfy lounging experience that’s perfect for any outdoor spot. With its sleek black finish and woven design, it brings a modern vibe to patios, gardens, or balconies. It’s a great choice for hosting gatherings or just kicking back and enjoying some quiet time in the sun.
- Weather-Resistant Material: The poly rattan used in this set looks great and can handle outdoor conditions, keeping your furniture looking good all year round.
- Modular Design: Each piece in this set is adjustable, so you can rearrange it however you like, perfect for cozy hangouts or bigger gatherings.
- Comfortable Seating: Soft cushions in durable polyester fabric make this sofa super comfy for entertaining or just chilling after a long day.
- Durable Frame: The powder-coated steel frame gives great strength, resisting rust and helping it last through all kinds of weather.
- Easy Maintenance: With removable cushion covers and wipeable surfaces, keeping the sofa set fresh and clean is a piece of cake, so you can enjoy being outdoors without worrying about upkeep.
- Number Of Items: 7
- Color: Black
- Shape: Square
- Material: Synthetic Poly Rattan
- Finish: Powder-Coated
- Indoor/Outdoor: Outdoor Only
- Cover Included: Yes
- Room: Balcony
- Headboard Included: No
- Maximum Number of People: 7
- Dimensions: 11.5 x 11.5 x 4.0 in (W x L x H)
- Weight: 11.8 lbs
- Seat Depth: 9.1 in
- Seating Capacity: 6
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 x Corner sofa, 2 x Centre sofa, 2 x Ottoman, 1 x Coffee table, 6 x Back cushion, 6 x Seat cushion
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 48331
- EAN: 8719883782478
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
Related products
Patio Sofa Set Set of 7 Black
$580.29
| Weight | 62.1 kg |
|---|---|
| Brand |
vidaXL |
| Color |
Black |
| Gender |
Unisex |
| Delivery Time |
5 |
| Number of packages |
3 |
Out of stock
Description
This 7-Piece Modern Garden Lounge Set is a stylish and comfy outdoor seating option, perfect for any garden or balcony. It has a sleek design and plenty of space, making it great for gatherings, letting everyone relax and enjoy the fresh air in a chic setting.
- Roomy Seating: The lounge set allows you to fit up to six adults, perfect for family get-togethers or having friends over. This gives everyone plenty of space to enjoy an afternoon or evening meal under the stars. It’s great for patios and backyards where comfort is key.
- Durable Materials: Made from weatherproof materials like poly rattan and powder-coated steel, this set can withstand the elements without losing style. The solid build ensures longevity, making it perfect for outdoor use, especially in variable weather.
- Easy Maintenance: Each cushion cover has a zip, so they’re super easy to remove and clean, keeping your outdoor furniture looking fresh. This feature eliminates the hassle typically associated with outdoor seating, letting you relax outside instead of worrying about spills or stains.
- Flexible Design: The modular design means you can rearrange the corner sofas and coffee table to fit your space and styling needs. Whether you want a cozy setup or a larger layout for parties, the flexibility of this set enhances both function and aesthetics.
- Stylish Aesthetic: The modern look adds elegance to any outdoor area, featuring a chic black color scheme that matches various decors. The clean lines and smooth finish create a contemporary vibe that’s both inviting and stylish, making your outdoor space a lovely retreat.
- Number Of Items: 7
- Color: Black
- Shape: Rectangular
- Material: Synthetic Poly Rattan
- Finish: Powder-Coated
- Indoor/Outdoor: Indoor / Outdoor
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: 7 pieces
- Maximum Number of People: 6
- Mounting Included: No
- Dimensions: 11.5 x 11.5 x 4.0 in (W x L x H)
- Leg Height: 1.0 in
- Weight: 124.5 lbs
- Seat Depth: 23.2 in
- Seating Capacity: 6
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 corner sofas, 4 center sofas, 1 coffee table, 8 back cushions, 6 seat cushions, 2 red pillows
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 48333
- EAN: 8719883782492
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
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$125.99
Storage Bench Cream
$239.29
Storage Bench Brown
$338.29
Storage Bench Dark Brown
$198.59
Patio Sofa Set Set of 7 Black
$629.79
| Weight | 57.74 kg |
|---|---|
| Brand |
vidaXL |
| Gender |
Unisex |
| Size |
Large |
| Delivery Time |
5 |
| Number of packages |
2 |
2 in stock
Description
This 7-piece poly rattan outdoor sofa set brings together modern style and real comfort, making it a fab choice for any outdoor area. Its flexible design means you can set it up however you like, creating a nice spot for chilling and entertaining.
- Weather-Resistant Materials: The set is made from tough poly rattan, which lasts under different weather conditions. It’s lightweight and easy to clean, making your outdoor experience better.
- Comfortable Cushions: It has comfy seat cushions filled with polyester fiberfill, giving you and your guests a cozy spot. The cushions have zippers for easy removal and washing, so they stay fresh.
- Modular Design: Each piece can be rearranged easily, so you can customize the layout to fit your needs. Whether you’re hosting a big bash or having a quiet night, this flexibility is super handy.
- Easy Maintenance: The powder-coated steel frame is strong and resistant to rust and corrosion. Just cover it up when not in use to keep it looking good.
- Spacious Seating: With enough room for six people, this set is perfect for outdoor meals or social events on your balcony or patio.
- Number Of Items: 7
- Color: Black
- Shape: Square
- Material: Synthetic Poly Rattan
- Finish: Powder-Coated
- Indoor/Outdoor: Outdoor Only
- Cover Included: No
- Room: Balcony
- Headboard Included: No
- Capacity: 2
- Maximum Number of People: 6
- Maximum Volume: 100 m³
- Maximum Weight: 120 kg
- Dimensions: 29.1 x 29.1 x 12.2 cm (W x L x H)
- Surface Height: 12.2 cm
- Weight: 5354 kg
- Seat Depth: 24.8 cm
- Seating Capacity: 4
- Swings: No
- Ladder: No
- Brand: vidaXL
- Delivery Contains: 2 corner sofas, 2 center sofas, 2 ottomans, 1 coffee table, 6 back cushions, 6 seat cushions
- Assembly Required: Yes
- Recommended Number of People for Assembly: 2
- SKU: 313744
- EAN: 8720286145814
Returns Policy
At Leelami, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return policy for both defective and non-defective products.
1. Return Period
You can return your item within 30 days from the delivery date for a refund.
To initiate a return, please contact us within this 30-day window at support@leelami.com.
2. Conditions for Returns
- Product Condition: Items must be in unused condition and in the original packaging. Please ensure the item is not damaged or altered in any way.
- Non-Returnable Items: Certain products, such as hygiene-related products, may not be eligible for return. Please check our website for a list of non-returnable items.
- Defective Products: If the product is defective or damaged upon arrival, we will accept the return and cover the return shipping costs.
- Non-Defective Products: If you are returning a non-defective product, it must be in its original condition, and the customer will be responsible for return shipping costs.
3. Return Process
- Return Authorization: Contact our customer service team via email at support@leelami.com to request a return authorization number.
- Return Shipping: Customers returning defectiveproducts will receive a prepaid shipping label. Customers returning non-defective products must cover the return shipping costs.
- Return Address: We will provide you with the return address once your return is authorized.
4. Refunds
- Processing Time: Refunds will be issued within 14 daysafter we receive the returned item.
- Refund Method: Refunds will be credited to the original payment method used during the purchase.
5. Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days at support@leelami.com with photos of the issue. We will arrange for a replacement or full refund as needed.
6. Contact Information
If you have any questions or need assistance with returns, please reach out to us at support@leelami.com.
We appreciate your business and look forward to serving you!
Shipping & Delivery
At Leelami, we strive to make your shopping experience seamless and hassle-free. Please review our shipping and delivery policies below:
Delivery Options
Parcel Shop Delivery: You can choose parcel shop delivery if the carrier offers it in their pre-delivery information. In some cases, if you're not home, the carrier may leave your parcel at a parcel shop. However, this option cannot be determined in advance.
Express Delivery: The fastest possible delivery time is provided on our product pages before placing an order. Please check individual product pages for specific delivery estimates.
Delivery Costs: We are pleased to offer free delivery to your home address for all orders.
Scheduled Delivery: While we cannot schedule deliveries in advance, some carriers may offer the option to choose a preferred delivery time once they send pre-delivery information.
Carriers
We work with trusted carriers like UPS to deliver your order. The carrier assigned to deliver your order depends on:
- The type and volume of the product
- The destination of your shipment
Delivery to Islands or Remote Areas
We do deliver to islands and remote parts of the country, but please note that we do not ship to:
- Puerto Rico
- Virgin Islands
- San Juan Municipio
- Military Posts (APO / FPO)
- Hawaii
- Guam
- Palau
- Federated States of Micronesia
- Marshall Islands
- Alaska
Additionally, we do not deliver to PO boxes. Please note that additional payment for shipping to these locations is not possible.
Delivery Issues
Damaged Items: If your item arrives damaged, please contact our customer service at support@leelami.com. Send us detailed pictures of the damage to help us resolve the issue quickly.
Missing Parts: If parts of your order are missing, please check your order status on "My Account > Orders" to verify if your order is being delivered in multiple packages. If you're still missing items, contact our customer service team for assistance.
Tracking Issues: If your tracking information is inactive, delivery time can vary depending on the product type and delivery location. It may take a few days before tracking becomes active. For orders shipped in multiple packages, you will receive an individual tracking link for each package.
Multiple Shipments: In some cases, products may be shipped in multiple batches due to different shipping times, carrier schedules, or warehouse processing. You will receive a separate tracking link for each shipment.
Delivery Details
Shipping Status: Once your order has shipped, you will receive a confirmation email with a tracking portal link. You can check the status of your shipment and see how many packages are being delivered through your account.
Changing Delivery Address: If you need to change the delivery address, please contact our customer service at support@leelami.com as soon as possible. Changes can only be made before your order is processed for shipment.
Parcel Pickup: If your parcel is delivered to a parcel shop, only the person whose name is on the parcel can pick it up.
Pallet Shipments: If your order contains large items and requires shipping on a pallet, you will be notified by email. The carrier will contact you within 2-9 business days to arrange the delivery.
Missed Deliveries: If you're not home during the delivery, the carrier will attempt to:
- Deliver your parcel to a neighbor
- Leave the parcel in a safe place
- Deliver your parcel to a parcel shop
- Return the parcel to their depot and await further instructions
- You will receive notification via letter, SMS, or email to inform you of the parcel’s location.
How to Track Your Order
After your order is shipped, you will receive an email with a tracking portal link to check the status of your shipment. You can also check your order status and delivery updates under "My Account > Orders." If you don’t receive the confirmation email, please check your spam folder or contact customer service at support@leelami.com.
For any questions or assistance, feel free to reach out to our customer service team at support@leelami.com. We’re happy to help!
Thank you for choosing Leelami!
